Privacy Policy for WhatsApp API Usage

Data we collect

We collect attendee contact details (name, mobile number, and optional email) and campaign content you provide. We do not read or store WhatsApp message bodies beyond what you submit to send.

How we use it

• Send WhatsApp/SMS invitations, reminders, and campaign messages you configure.
• Track delivery status where supported by the provider.
• Maintain audit logs for abuse prevention and troubleshooting.

Consent and opt-out

You are responsible for obtaining consent from recipients before messaging them. Each campaign should include opt-out instructions; we honor opt-out requests and will stop sending to those numbers.

Sharing

We use WhatsApp Business API providers to deliver messages. We do not sell personal data. Access is limited to authorized Tuqio staff for support and compliance.

Retention

Contact lists and campaign logs are retained for operational needs and then deleted or anonymized upon request or when no longer required.

Security

Data in transit is encrypted via HTTPS. Access to dashboards and APIs requires authentication. We monitor for abuse and take action on suspicious activity.

Your rights

Contact us to access, correct, export, or delete your data. For attendee requests, please verify their identity before forwarding to us.

Contact

Email: deogratius@tuqio.co.tz • WhatsApp: use the top-right WhatsApp button in the site header.