Tuqio Platform Terms of Service

Acceptance

By creating an account or sending campaigns, you agree to these Terms and our Privacy Policy. If you are acting for an organization, you confirm you have authority to bind it.

Accounts & Security

• Keep credentials confidential; you are responsible for activity under your account.
• Notify us promptly of unauthorized access. We may suspend accounts for suspected abuse.

Use of Services

• Use Tuqio for lawful event-related communications and operations only.
• No spam, harassment, or prohibited content; comply with local messaging and data laws.
• You must obtain recipient consent before WhatsApp/SMS outreach and provide opt-out instructions.

Messaging via WhatsApp/SMS

You authorize us to send messages through integrated providers. We may limit or pause sending to protect deliverability or comply with platform rules.

Content & Data

You own your event content and attendee data. You grant Tuqio a license to process it to deliver the services. You are responsible for accuracy and legality of uploaded data.

Payments

Some features require payment. Bills must be settled before certain actions (e.g., manage attendees, campaigns). Fees are non-refundable unless required by law.

Availability

We aim for high uptime but do not guarantee uninterrupted service. Planned maintenance or provider outages may impact availability.

Disclaimers

Services are provided “as is”. We do not warrant specific outcomes (e.g., RSVP rates, delivery success). To the extent permitted by law, liability is limited to amounts paid in the last 12 months.

Termination

You may stop using Tuqio at any time. We may suspend or terminate accounts for violations. Upon termination, access ceases and we may delete data as per our retention policy.

Changes

We may update these Terms; continued use after changes means acceptance. Material changes will be communicated.

Contact

Questions? Email support@tuqio.com or reach us via WhatsApp using the button in the site header.